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Return Policy – 14 Days
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it, unused or not worn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at homey2260@gmail.com. Please note that returns must be sent to the following address: [Insert your return address here].
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package.
Important: Items sent back without a prior return request will not be accepted.
You can always reach out to us with any return questions at homey2260@gmail.com.
Damages & Issues
Please inspect your order upon receipt and contact us immediately at homey2260@gmail.com if the item is defective, damaged, or if you received the wrong item, so that we can assess the issue and fix it.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods (such as food, flowers, or plants)
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Customized or personalized items (such as special orders or personalized products)
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Personal care products (such as beauty products)
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Hazardous materials, flammable liquids, or gases
Please contact us at homey2260@gmail.com if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is received, make a separate purchase for the new item.
EU 14-Day Cooling-Off Period
Notwithstanding the above, if goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As stated, your item must be in the same condition you received it, unused or not worn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will notify you once we receive and inspect your return and inform you whether your refund is approved or not. If approved, your refund will be automatically processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at homey2260@gmail.com.